Important detail
Why do we process your personal data?
We need to process from time to time one or more data, which will generally be, depending on each case, as follows:
- your identity data (for example, name, surname, contact details, e-mail address, etc.)
- data on your internet connection, geographical location and/or browsing history (for example, your location data, device identification number, etc.);
- financial information and transactions (for example, your payment or card details, information on purchases, orders, returns, etc.);
- commercial information (for example, if you have subscribed to our platform, usernames, passwords);
- Payment information
- information about your tastes and preferences for our products.
Depending on the services or products you wish to browse, we will process your personal data for the following purposes:
- We manage your data because it is necessary for the terms regulating the use of the Platform. In order for you to register as a user on the Platform, we need to process your personal data. In these cases, our processing of your data is done with your consent.
- We are legally permitted to process your data for marketing purposes due to the consent you give us, for example when you accept the legal terms and conditions, when you authorize through the “Cookies” options, when you agree to receive personalized information through multiple channels, when you agree to the sending of automated notifications to your devices or mobile.
- If you decide to become a registered user on our site, we need to process your data to identify you as a user of our site by providing you with access to various services and products available to you as a registered user. You can cancel your registered user account by contacting us.
- To manage the payment of the products you purchase, regardless of the payment procedure followed and to make available to you the receipts of the purchases you have made through the Platform.
- To contact you for updates or informative notices related to our services and products, various surveys to determine customer satisfaction with the use of our services and products.
- For the purposes of improving the understanding of your needs and preferences in relation to our products and services (including analyzing user profiles, marketing studies, quality surveys and improving our interactions with our customers).
- To manage possible returns or refunds after purchase and to manage requests for information on the availability of items.